Personal Care

Personal Care Services are running at full operations from 18/01/2021. Clients are asked to inform our team if COVID symptoms are present or if client, family or friends are self-isolating in the home. Program areas included: Commonwealth Home support, Department of Veterans Affairs, Home Care Packages Last updated: 13/01/2021

Domestic Assistance

Domestic Assistance services are running at full operations from 18/01/2021. DA which forms an integral part of a package of care continues. Clients are asked to inform our team if COVID symptoms are present or if client, family or friends are self-isolating in the home. Program areas included: Commonwealth Home support, Department of Veterans Affairs, Home Care Packages Last updated: 13/01/2021

Community Transport

Transport Services are running at full operations from 18/01/2021 Services are continuing with physical distancing and infection control practices used. Clients are asked to inform our team if COVID symptoms are present or if client, family or friends are self-isolating in the home. Program areas included: Commonwealth Home support, Department of Veterans Affairs, Home Care Packages Last updated: 13/01/2021

Social Groups

Face to face groups and excursions will recommence in February 2021. The team will be communicating with all of our group members about up and coming activities in the weeks ahead. We are aiming to get our groups and excursions back up and running when our transport team are also operating in a full capacity. Last updated: 13/01/2021

Individual Social Support

Individual Social Support services are running at full operations from 18/01/2021 Program areas included: Pet Assistance and Well-being (PAWS), ISeniors, LIFE Last updated: 13/01/2021

Housing and Homelessness Programs

Essential individual support and tenancy programs are running at full operations from 18/01/2021. Individual programs covered: Womens Housing First, Common Ground Canberra, Staying in Place Tenancy Support, Head Lease Program Last updated: 13/01/2021

Youth Engagment (Y.Engage)

Youth Engagement support and case managment are running at full operations from 18/01/2021 Face to face groups, activities and events are returning from February 1 2021. Individual programs covered: Y.Engage, Safe and Connected Youth. Last updated: 13/01/2021

Community Engagement

Face to face groups, activities and events are suspended at this time. Community development, consultation and engagement initiatives are moved online and based on Government advice will make a staged return to face to face operation in February 2021 Individual programs covered: Community Development, CHANGE community Activation Program Last updated: 13/01/2021

COVID-19 Safety and Response Plan

Please be advised that due to the current situation in Greater Sydney, in areas of NSW and VIC, we have made the decision to enact Initial Stage protocols as detailed in our COVID-19 Safety plan. All services and program teams are to move to Initial Stage directions and actions from today. We will remain in this stage for the next four weeks at a minimum. Want to find out more about how the Community Service team are planning, preparing and responding to COVID? Email us for a copy of our plan at Reception@northside.asn.au

ACT Government Updates

Click here to access up to date ACT Government information about COVID-19 in our community. https://www.covid19.act.gov.au/

Please be advised that due to the current situation in COVID-19 affected areas of Victoria and NSW, mainly the Greater Sydney, Central Coast and Wollongong areas, and the ACT Government directions released on the 21st December 2020 we have made the decision to enact Initial Stage protocols as detailed in our COVID-19 Safety plan.

We will remain in this stage for the next four weeks at a minimum and make decisions and further changes based on advice from ACT Health. 

If you would like to find out more about how the Community Service team are planning, preparing and responding to COVID please email us for a copy of our  COVID Safety plan at Reception@northside.asn.au