Our Community

Our Community

We are proud to have been part of the North Canberra community for more than 40 years and while our services stretch out across the ACT our heart and head office is right here in Canberra's inner north. Northside's Community Service team has a reputation for courage in practice. We like to do things a little differently, push the envelope and challenge the long held beliefs about what is best for individuals and their communities.  We love being part of our local community and we are never more happy than working alongside community groups, business traders, government teams to address wicked social problems or deliver out of the box innovative initiatives. We're not the biggest community organisation in the ACT, but we pride ourselves on being the bravest. Just like our community our team is made up of some pretty Exceptional People.

Mental Health & Wellbeing

Mental Health & Wellbeing

The Community Assistance and Support Program (CASP) and our Partners in Recovery (PiR) Program aim to enhance your health and well-being, and facilitate your independence and participation in the community. CASP provides you and your carer with support if you are finding daily living activities difficult due to a health issue. This health issue may be one that comes and goes (is episodic) or is short-term. These support services can help you to stay well and, where possible, prevent you from suffering a decline in health or needing to present to hospital. When you do go to hospital, these services will help you to return to your home safely following your stay. Services can include: domestic assistance; food services; ; personal care; community participation and social support; counselling support, information and advocacy; carer support; minor home maintenance; and transport. For more information about CASP please phone us on 02 6171 8000 or access our referral page http://northside.asn.au/referral-and-accessing-our-services-and-programs/

Ending Homelessness

Ending Homelessness

Our entire team believes every person in our community should have a safe, permanent and affordable place to live. The Northside Team are the lead agency in the ACT championing the Housing First Approach to ending the cycle of homelessness. Read more about our how we are changing the way we work to end homelessness for the people who engage us clikcing on Housing first in the main menu

Youth Engage

Youth Engage

The Y.Engage team utilises a range of strategies to engage vulnerable and in need young people aged 12 to 25, who are unlikely to have strong connections with their family or other primary and secondary services. Y.Engage team members actively engage and transition young people towards a strengthened support network, or to services that will meet their individual needs. The Y.Engage team provide open street outreach and open access in-reach activities at various locations in Canberra’s North.

Our Approach

Our Approach

Our team is committed to respecting the rights of people who come in contact with our services, and to this end we have developed our Client Service Guarantee. This fundamental commitment promotes the rights of the individual to inclusion, respect, fair treatment, dignity, non-discrimination, safety and freedom. Our service guarantee really brings us back to the core reasons why our staff members have chosen to work in the community sector. The overriding aim of all  our community service programs is to stop the ACT's most vulnerable community members from being 'left behind' or overlooked, and to ensure they are visible, included and safe. Each member of the Community Service team is personally dedicated to incorporating commitment to these ideas into every aspect of work undertaken for Northside's clients. We are proud of our programs and the partnerships we hold with our clients and community members. We also welcome the opportunity to reflect and improve upon our services. If you have feedback, please contact us.

Active Ageing

Active Ageing

Northside provides community transport to and from medical appointments for the frail and aged, individuals with a disability or their carers. This service provides easier and more convenient access to medical appointments, eases the financial and time constraints of medical services and provides a cost effective alternative to taxis. We also offer assistance with transport for social outings, education programs and shopping trips – all with the aim of increasing the individual’s independence and participation in the community.

Social Connection

Social Connection

Our outreach and social inclusion services are offered to improve independence and quality of life. We work collaboratively with other service providers to ensure individuals receive the access, support and encouragement to achieve outcomes. An example of one of our programs is The Majura Men's Shed. The Men’s Shed is a shared space for local men both young and old, to get together and connect over shared hobbies and interests, to develop and share skills while building friendships and connections

Support in Your Home

Support in Your Home

Northside’s Home Support and Transport team is funded under the joint Commonwealth Home Support Program. We provide a wide range of services to older community members and people under the age of 65 who need some practical support for a short period of time. These services are designed and delivered to support people to maintain a healthy and independent lifestyle while living in their own homes and to remain active citizens in their community of choice Did you know that all of Northside’s In Home Support, Transport and Social Inclusion services can be delivered as part of the following home care packages, including: Self-Funded Care Consumer Directed Care (CDC) Home Care Package The Commonwealth Home Support Programme (CHSP) Community Assistance and Support Program

Community Transport

Community Transport

Northside provides community transport to and from medical appointments for the frail and aged, individuals with a disability or their carers. This service provides easier and more convenient access to medical appointments, eases the financial and time constraints of medical services and provides a cost effective alternative to taxis. We also offer assistance with transport for social outings, education programs and shopping trips – all with the aim of increasing the individual’s independence and participation in the community.

Our Community Partners

Our Community Partners

Northside Community Service is proud to collaborate with LGBTIQ Canberrans as part of the LGBTIQ Community Consortium. The Consortium aims to encourage and build resilience by harnessing the strengths and resources of the LGBTIQ community, including families, friends, supporters and allies. Working with their established services, the Consortium aims to further develop a comprehensive suite of programs for the LGBTIQ community in the ACT. If you would like to know more about the CBR LGBTIQ Community Consortium please contact one of the Northside team on 02 6257 2255 or the lead partners in this project AIDS Action Council.

Not sure which program or service you would like to engage? Click the link below to contact us online or via phone to have a chat.